What is an Individualised Living Options (ILO)?

Individualised Living Options (ILO) is an NDIS-funded support model that empowers you to create a living arrangement that truly suits your lifestyle, preferences and goals.

Unlike traditional shared SIL homes, ILO gives you the freedom to design your own way of living, whether that's on your own, with a housemate, with family, or alongside a chosen support network.

What is an Individualised Living Options (ILO)?

Individualised Living Options (ILO) is an NDIS-funded support model that empowers you to create a living arrangement that truly suits your lifestyle, preferences and goals.

Unlike traditional shared SIL homes, ILO gives you the freedom to design your own way of living, whether that's on your own, with a housemate, with family, or alongside a chosen support network.

On a free, no-obligation call we'll get to know you and your support

needs, then build a custom plan to help your loved one build a life

they love. It's practical, straightforward, and we get results.

Your Journey With Quest Collective

We want families to feel confident, informed, and supported from the very beginning.

Explore how our four-step approach supports your goals, your independence, and the life you want to lead.

Meet and Greet

A warm, no-pressure conversation where we:

• Get to know our participant

• Understand your goals and challenges

• Share how Quest can support your family

Personalised Plan and Matching

We match our participants with the right

mentor and group based on:

• Personality

• Goals

• Support needs

First Session / Settling In

Participants joins their mentor and group for

the first time. We focus on:

• Building trust

• Creating comfort

• Establishing routines

Supports in Action

Sessions begin, consistent, strengths-based,

and relationship-focused.

This is where the growth happens:

• Confidence-building

• Emotional tools

• Real-world social experiences

Your Journey With Quest Collective

Meet and Greet

A warm, no-pressure conversation where we:

• Get to know our participant

• Understand your goals and challenges

• Share how Quest can support your family

Personalised Plan and Matching

We match our participants with the right

mentor and group based on:

• Personality

• Goals

• Support needs

First Session / Settling In

Participants joins their mentor and group for

the first time. We focus on:

• Building trust

• Creating comfort

• Establishing routines

Supports in Action

Sessions begin, consistent, strengths-based,

and relationship-focused.

This is where the growth happens:

• Confidence-building

• Emotional tools

• Real-world social experiences

Let’s Connect!

We understand how important it is to have support that’s accessible, reliable, and ready when you need it.

Reach out to us anytime using one of the following methods.

We’re here to help.

Call Us

Speak with Our Dedicated Client Support Officers

Our team is here to provide prompt assistance and

expert guidance, ensuring you get the support you need,

when you need it.

Phone: 0490 112 869

Hours: Monday to Friday, 09:00 AM to 05:00 PM

Email Us

Send Us a Message!

Have questions, requests, or feedback? Share them

with us, and our team will respond promptly to

assist you.

Follow Us:

Copyrights 2025 | Questcollective | Terms & Conditions

Let’s Connect!

We understand how important it is to have support that’s accessible, reliable, and

ready when you need it.

Reach out to us anytime using one of the following

methods. We’re here to help.

Call Us

Speak with Our Dedicated Client Support Officers

Our team is here to provide prompt assistance and

expert guidance, ensuring you get the support you need, when you need it.

Phone: 0490-112-869

Hours: Monday to Friday, 09:00 AM to 05:00 PM

Email Us

Send Us a Message!

Have questions, requests, or feedback? Share them

with us, and our team will respond promptly to

assist you.

Follow Us:

Copyrights 2026 | Questcollective | Terms & Conditions

We acknowledge the Traditional Owners and Custodians of Country throughout Australia, and their continuing connection to land, sea and community.

We pay our respects to them and their cultures, and to Elders both past and present.